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Welcome To The World of Heron Cross Pottery.

About Heron Cross Pottery

Heron Cross Pottery was built circa 1876 by the Hines brothers on the site of a former colliery in the street that would later bear their name. Today the factory still produces fine earthenware pottery using traditional skills passed down through generations of skilled potters.

Contact Us

Tracie Shaw

Do you have a question about any of our pottery? Send me a message, and I'll get back to you soon! In the meantime please take a look at our wonderful selection of teapots, jugs and other beautiful items.

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Heron Cross Pottery Ltd

Hines Street, Stoke-on-Trent, Stoke-On-Trent, ST4 3AT, United Kingdom

Tel. 01782 312671 email- heronxpottery@gmail.com

Info

Heron Cross Pottery staff photograph

Postage

All our postage charges are item specific and are calculated at the shopping basket. We will always ensure to our best possible ability that any risk of breakages to the pottery is minimised and sometimes a signature may be required. Your order will be insured at our cost when it is dispatched to you. All our orders will be dispatched within 3-10 days, however, occasionally there may be a delay so if the item is needed for a certain date please add a message to your order so we can arrange for a speedier delivery.

Different Shipping Address

If you wish to have the goods sent to another address, simply enter the shipping address as you place the order.

Payment Methods

We accept payment via PayPal, the leading Internet payment scheme who accept the following credit cards: - Visa, Delta, Visa Electron & MasterCard, making it easy to purchase our beautiful pottery.


Returns

    

Once you have received your pottery, if you decide you don’t want to keep it you have 30 days to return the unused product for a refund of the cost of the product minus any postage costs. Please email us through the contact form before returning the item(s) within 7 days of receiving the order.

If the item arrives damaged or faulty please contact us within 7 days of receiving the item so a replacement can be sent out as soon as possible.