Welcome To The World of Heron Cross Pottery.
About Heron Cross Pottery
Heron Cross Pottery was built circa 1876 by the Hines brothers on the site of a former colliery in the street that would later bear their name. Today the factory still produces fine earthenware pottery using traditional skills passed down through generations of skilled potters.
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Postage
All our postage charges are item specific and are calculated at the shopping basket. We will always ensure to our best possible ability that any risk of breakages to the pottery is minimised and sometimes a signature may be required. Your order will be insured at our cost when it is dispatched to you. All our orders will be dispatched within 3-10 days, however, occasionally there may be a delay so if the item is needed for a certain date please add a message to your order so we can arrange for a speedier delivery.
Different Shipping Address
If you wish to have the goods sent to another address, simply enter the shipping address as you place the order.
Payment Methods
We accept payment via PayPal, the leading Internet payment scheme who accept the following credit cards: - Visa, Delta, Visa Electron & MasterCard, making it easy to purchase our beautiful pottery.
Returns
Once you have received your pottery, if you decide you don’t want to keep it you have 30 days to return the unused product for a refund of the cost of the product minus any postage costs. Please email us through the contact form before returning the item(s) within 7 days of receiving the order.
If the item arrives damaged or faulty please contact us within 7 days of receiving the item so a replacement can be sent out as soon as possible.